Tuesday, March 24, 2026
HomeCentral Bank CommentaryRBA governor confirms no decision has yet been made on surcharging

RBA governor confirms no decision has yet been made on surcharging

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Reserve Bank Governor Speaks on Payment System Modernization

The Reserve Bank governor, Michele Bullock, has expressed a cautious approach to the central bank’s proposal to ban surcharging on card transactions. This comes after the opposition announced it would consider blocking the plan if it goes ahead.

Background on the Proposal

In July, the Reserve Bank revealed a proposal to ban surcharging on card payments and reduce interchange fees. This move is expected to reduce card revenue by $900 million for local banks. The proposal attracted a sharp response from the banks and the federal opposition, which stated it might use new powers to intervene on Reserve Bank payment system directives to block the change.

The Governor’s Speech

Bullock delivered a speech at the Bradfield Oration in Sydney, where she discussed modernizing the payments system. However, she did not go into detail about the review of Merchant Card Payment Costs and Surcharging, which has proven to be politically controversial. Instead, she emphasized the need to balance the desired attributes of the payments system with the multiple views of providers and users.

Modernization of the Payment System

Bullock expressed her hopes to see the account-to-account payment system modernized, cross-border payments enhanced, and more effective measures to combat fraud and scams. She also stressed the need for strengthened operational resilience. Specifically, she raised concerns with the Bulk Electronic Clearing System (BECS), describing it as "ageing" and lacking features expected of a modern payment system.

Needed Upgrades

The Bulk Electronic Clearing System needs to support innovation with real-time, 24/7 processing and the ability to include detailed payments. These features are already available on the New Payments Platform (NPP). The Reserve Bank has launched a public consultation on the future of account-to-account payments, weighing the trade-offs between payment cost and reliability, innovation and legacy, and customer needs versus payment provider priorities.

Combating Fraud

Bullock noted that banks are implementing their own innovative measures using AI to detect high-risk transactions. This is a step towards enhancing the security of the payment system.

Quotes from the Governor

"Our payments system must remain safe, reliable, low-cost, and easy to use – but also innovative and future-ready. Any less would fall short of what Australians have come to expect and limit our economic potential," Bullock said. This quote highlights the importance of balancing the needs of all stakeholders in the payment system.

Conclusion

In conclusion, the Reserve Bank governor’s speech emphasizes the need for caution and balance in modernizing the payment system. The proposal to ban surcharging on card transactions and reduce interchange fees is controversial and requires careful consideration. The Reserve Bank’s efforts to enhance the security, reliability, and innovation of the payment system are crucial for the economic potential of Australia. As the consultation process continues, it will be important to weigh the interests of all parties involved to create a payment system that meets the needs of Australians.

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