Introduction to Upstox Securities Pvt. Ltd.
Upstox Securities Pvt. Ltd. is a leading financial services company that provides a platform for trading in securities, commodities, and mutual funds. The company is a wholly-owned subsidiary of RKSV Securities India Private Limited and is registered with the Securities and Exchange Board of India (SEBI).
Registration Details
The registration details of Upstox Securities Pvt. Ltd. are as follows:
- SEBI Registration No.: INZ000315837
- NSE TM Code: 13942
- BSE TM Code: 6155
- CDSL Reg No.: IN-DP-761-2024
- CIN: U65100DL2021PTC376860
- Compliance Officer: Mr. Kapil Jaikalyani
- Tel No.: (022) 24229920
- Email ID: compliance@upstox.com
- Registered Address: 809, New Delhi House, Barakhamba Road, Connaught Place, New Delhi – 110001
Filing a Complaint
In case of any complaints, investors can email at complaints@upstox.com and complaints.mcx@upstox.com. The procedure to file a complaint on SEBI SCORES is as follows:
- Register on the SCORES portal.
- Provide mandatory details such as name, PAN, address, mobile number, and email ID.
The benefits of filing a complaint on SCORES include effective communication and speedy redressal of grievances.
Risk Disclosure
Investment in the securities market is subject to market risks. It is essential to read all the related documents carefully before investing. The brokerage will not exceed the SEBI prescribed limit.
Risk Disclosures on Derivatives
The risk disclosures on derivatives are as follows:
- 9 out of 10 individual traders in equity Futures and Options Segment incurred net losses.
- On an average, loss makers registered a net trading loss close to ₹ 50,000.
- Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
- Those making net trading profits incurred between 15% to 50% of such profits as transaction cost.
Mutual Funds
Top-rated funds do not constitute any advice. Research data is powered by Morningstar. It is essential to read the offer documents carefully before investing. Upstox shall not accept any liability arising out of investments in mutual funds.
Important Information for Investors
Investors are cautioned to abstain from dealing in any schemes of unauthorized collective investments/portfolio management, indicative/guaranteed/fixed returns/payments, etc. Investors should avoid practices such as sharing trading credentials, trading strategies, and position details. They should also avoid trading in leveraged products/derivatives like options without proper understanding, which could lead to losses.
Advisory Guidelines for Investors
The advisory guidelines for investors as prescribed by the Exchange with reference to their circular dated 27th August 2021 regarding investor awareness and safeguarding client’s assets can be found at: https://bit.ly/3jwnuwA.
KYC Updation
The advisory as prescribed by the Exchange with reference to their circular dated January 14, 2022, regarding the updation of mandatory KYC fields by March 31, 2022, can be found at: https://uptx.to/KYC-Updation.
Preventing Unauthorised Transactions
To prevent unauthorized transactions in Demat accounts, investors should update their mobile numbers with their depository participant. They will receive alerts on their registered mobile number for debit and other important transactions in their Demat account directly from CDSL on the same day.
Online Dispute Resolution Portal
SEBI has established an Online Dispute Resolution Portal (ODR Portal) for resolving disputes in the Indian Securities Market. The ODR portal for investors can be found at: https://smartodr.in/login.
Conclusion
In conclusion, Upstox Securities Pvt. Ltd. is a leading financial services company that provides a platform for trading in securities, commodities, and mutual funds. The company is registered with SEBI and has a robust system in place for filing complaints and resolving disputes. Investors should be aware of the risks involved in investing in the securities market and should take necessary precautions to prevent unauthorized transactions. By following the advisory guidelines and updating their KYC details, investors can ensure a safe and secure trading experience.




